Accepting Resumes for Future Openings:

Operations Manager Gold's Gym Sterling


Sterling, VA


Full Time

Assistant Manager position to oversee front end operations and retail sales at a popular gym  

Management Duties:

  • Properly manage and maintain gym retail budget 
  • Manage, monitor, and evaluate the performance of all gym front end staff.
  • Monitor the hiring, training and scheduling of all entry level staff. 
  • Train and mentor subordinates 
  • Properly delegate, monitor and evaluate specifically assigned front end tasks.
  • Responsible for managing disciplinary actions involving all front end employees.

Operational Duties:

  • Provide and maintain the highest level of customer service in a high volume retail environment through personal actions and development of the staff. 
  • Provide effective decision making regarding customer service issues. 
  • Plan and promote special events for the gym on a monthly basis, using corporate marketing as needed. 
  • Responsible for ensuring that the facility is clean and operationally sound.

Job Qualifications:

  • High School diploma with five years professional experience. College degree preferred.
  • Fitness industry experience preferred but not required. 
  • Be promotion-oriented and have the ability to direct sales through company required outreach programs. 
  • Strong customer service orientation with proven results.
  • Understanding of performance metrics including P&L, revenue, budgeting, inventory, payroll, cost controls and facilities maintenance. 
  • Excellent verbal and written communication skills.
  • Ambitious spirit with open, leadership style and drive for excellence.
  • Strong work ethic, integrity, and professional demeanor.
  • Associate or Bachelor's degree in business or related field with two years of management experience preferred.


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